rewards program

The alpaca-crew Rewards Program is designed to deliver long-term value through two core benefits:

1. Frequency-Based Savings (Now Active)

Clients who book regular cleaning services automatically receive recurring discounts based on their schedule. These savings are already in effect:

• Weekly: 5% off each visit
• Bi-Weekly: 3% off
• Monthly: 1.5% off
   

For commercial clients, frequency-based discounts are assessed individually based on service volume and booking cadence.

2. Loyalty Tiers (Coming Soon)

As our program expands, clients will gain access to structured loyalty tiers (Plata, Oro and Platina). These tiers will reward long-term commitment with benefits such as:

• Service discounts
• Gift cards
• Add-on service credits
   

Tier milestones (e.g., 10, 25, 50 cleanings) and program tracking will be available upon official launch.

Stackable Benefits 

Once loyalty tiers are live, clients will be able to combine frequency-based savings and loyalty rewards, unlocking up to 10% off eligible services per visit.

You’ll continue earning rewards automatically from your first booking. Stay tuned as we introduce the full loyalty program designed to reward your ongoing trust in alpaca-crew.